Ramada Encore Newcastle-Gateshead, Gateshead ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Hawks Road, Gateshead, United Kingdom, NE8 3AD

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

Max:

2 persons

23 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Triple Room Not Suitable Children

Max:

3 persons

23 m²

Bed options:

1 Double bed

Shower

Heating

room details

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King Room

Max:

2 persons

23 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Gateshead 1.8 km

Airports

Newcastle (NCL) 14.3 km

Durham Tees Valley (MME) 63.3 km

Bus

Bus stop900 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Service!

“The service provided by the staff was nothing short of fantastic. They were always on hand to assist and genuinely made our stay more enjoyable.” view full review

Breakfast Bliss!

“Breakfast was a real treat, with a fantastic selection that was beautifully presented. The staff made the experience even more good.” view full review

Affordable Parking

“The parking facility was a huge advantage during our stay. For just £5, it provided convenience and security for our vehicle.” view full review

Comfy and Quiet

“The room was spacious, exceptionally comfortable, and the blackout blinds worked perfectly, ensuring a restful night’s sleep away from the city's noise.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots
Children's menu
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace
Leisure/ TV room

Room features

Heating
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Hawks Road, Gateshead, United Kingdom, NE8 3AD

Map view

street view

Hawks Road, Gateshead, United Kingdom, NE8 3AD

City landmarks

Bridge

Gateshead Millenium Bridge

630 m

Night club

Newcastle Castle

1.4 km

Market

The Quayside

1.0 km

Bridge

The Tyne Bridge

1.1 km

Bridge

High Level Bridge

820 m

Gallery

The Biscuit Factory

1.7 km

Museum

Victoria Tunnel

1.7 km

Museum

Discovery Museum

2.4 km

Bridge

Swing Bridge

1.0 km

Museum

Holy Jesus Hospital

1.2 km

Church

Saint Nicholas Cathedral

1.6 km

Museum

Life Science Centre

2.1 km

Bessie Surtees House 41-44 Sandhill Quayside

Historic England

1.1 km

Museum

The Great North Museum

2.5 km

St Nicholas Square

Newcastle Cathedral

1.6 km

Market

Grainger Market

1.9 km

Cinema

Tyneside Cinema

1.5 km

Grainger Street Newcastle city centre

Grainger Town

1.9 km

Square

The Blue Carpet

1.7 km

Mall

Eldon Square

2.1 km

Monument

Grey's Monument

1.9 km

Museum

St Mary's Heritage Centre

740 m

Grey Street

1.6 km

Gallery

Laing Art Gallery

1.7 km

Gallery

Side Photographic Gallery

790 m

Museum

Seven Stories

1.7 km

Stadium

St James' Park

2.5 km

Church

Cathedral Church of St Mary

2.0 km

Quayside

Blacksmith's Needle Sculpture

1.3 km

Nearby

Gallery

Baltic Centre for Contemporary Art

410 m

Restaurants

The Cycle Hub

1.7 km

25 Quayside

Harvey's Cafe Deli

1.0 km

Three Indian Kings House 31 Quayside

Tesco Cafe

810 m

1 Trinity Square

The Central

800 m

Half Moon Lane Tyne & Wear

Signor Prosecco

1.1 km

25 King Street

The Free Trade Inn

1.6 km

Saint Lawrence Road

Made Deli

560 m

Rialto Melbourne Street

The Redhouse

1.2 km

32 Sandhill Quayside

The Little Fishy

1.1 km

Quayside Wesley Square

Nancy's Bordello

1.3 km

13 Argyle Street

Ali Geez

860 m

6 Wellington Street

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

clean

friendly staff

hot rooms

dining value

6.6/10

Nice

Rooms

6.5

Location

7.0

Service

7.8

Dining

6.0

Harry

United Kingdom, October 2023

6.0/10

My stay at the hotel was a mix of positives and negatives. The room, although plain and functional, was too hot during the warm weather. The service was friendly at reception and during breakfast, but some issues like the squeaking front door were bothersome. The location was convenient for visiting the Sage Theatre, but the daily parking charge was an added expense. The dining experience was average, and the facilities were satisfactory.

Rooms

6.0

The room was plain and functional but uncomfortably hot during the warm weather.

Service

7.0

The staff at reception and during breakfast were friendly, but the issue with the noisy front door impacted my sleep.

Location

6.0

The location was convenient for visiting the Sage Theatre, but the daily parking charge was a drawback.

Dining

5.0

The dining experience offered average options, with an unreasonable charge for basic meals.

Facilities

The facilities were sufficient for a comfortable stay.

Edmund

United Kingdom, October 2023

5.0/10

The hotel bar and restaurant seemed ok on arrival, but found the room to be dusty, the bed throw was covered in white stains, the bed was extremely uncomfortable - would have been better sleeping on the floor. However, the closed-off system was perfect for me and my partner.

Rooms

5.0

The room cleanliness and comfort were not up to par, with visible dust and stains. The uncomfortable bed made the stay less enjoyable.

Service

7.0

The staff were really helpful and friendly, but seemed a bit indifferent at 9pm while checking in.

Location

6.0

The location was slightly out of the way for Newcastle city centre, but great for visiting The Sage to see The Cult.

Dining

5.0

The dining experience was poor for the price, with incorrect orders and not good value for money on most items.

Facilities

5.0

The available facilities were decent but could be improved for better guest experience.

Alex

United Kingdom, July 2023

8.2/10

I had a perfect stay with my partner at this hotel. The room was very well furnished, featuring an excellently comfortable bed, a sofa, a very spacious shower, and lovely complementary soap. It was well appointed for the price, and we even decided to upgrade for a few pounds to enjoy a huge bed. The only downside was that the room was a bit cold, with just a tiny wall heater.

Rooms

8.0

The room was well appointed and very comfortable, but a bit cold with just a tiny wall heater.

Service

9.0

The staff was lovely, helpful, and courteous. They couldn't have been more friendly and attentive, especially Jen at breakfast and Matt on reception.

Location

9.0

The location was really good, very close to all city center attractions and within easy reach of everything. It was easy to walk over the Millennia Bridge to the city center.

Dining

7.0

The dining experience was the usual buffet style. The Korean food was a nice touch, but some felt it was not good value for money.

Facilities

8.0

The facilities were very good overall, offering room service, dry cleaning, housekeeping, laundry, welcome drink, and even pet amenities.

Jimmy

United Kingdom, July 2023

8.2/10

The hotel provides comfortable and spacious rooms, with friendly and helpful staff. The location is excellent for exploring the area, but the dining offerings could be improved. Overall, a good value for a pleasant stay.

Rooms

8.0

The rooms are big with a walk-in shower en suite and spotlessly clean, making them really comfortable for a good night's rest. However, there was a slight odor issue.

Service

9.0

The staff were very helpful, offering local knowledge and sorting out a lovely breakfast. They were welcoming and attentive to guests' needs.

Location

7.0

The hotel's location is excellent, close to key attractions like Sage Gateshead and the Gateshead Millennium Bridge. However, there were some signs of lack of care in the immediate surroundings.

Dining

9.0

The dining experience was amazing with a wide selection of delicious options. The breakfast, in particular, was worth the money, featuring Eggs Benedict and various choices.

Facilities

8.0

The facilities offered met my needs, providing everything required for a comfortable stay.

Roy

United Kingdom, May 2023

6.6/10

I had a mixed experience at this hotel. The rooms were flooded when showered, making it very slippery and not suitable for a disabled person. We checked in late, well after the designated time, and we were disturbed by a room phone call at an inconvenient hour. On the bright side, the room was a good place to relax with a glass of wine.

Rooms

6.0

Despite the flooding issue and slipperiness, the room was a good place to unwind with a glass of wine.

Service

7.0

The customer service had some hiccups, like checking on late-night guests and attempting to overcharge, but the staff was excellent and really helpful during check-in and out.

Location

8.0

The location was fantastic for exploring the nearby attractions like Sage and Baltic, making it a good base for a city break. While a bit far out, it was still convenient to walk to the Millennium Bridge.

Dining

7.0

The dining experience had some hits and misses, with a good choice on the menu but missing out on the chef for breakfast. Sam, one of the staff members, was outstandingly polite, helpful, and hardworking.

Facilities

5.0

Tommy

United Kingdom, April 2023

6.6/10

My stay at the hotel was a mix of good and not-so-good aspects. The room was clean and spacious but got hot without AC, and the location was ideal for exploring the city although a bit off-center. The service was friendly overall, and the dining experience had its ups and downs. Facilities were decent, offering the basics needed for a comfortable stay.

Rooms

7.0

The room was clean and spacious, regularly serviced but got hot without AC. We had to leave the window open, which led to some disturbances from outside.

Service

8.0

The service was friendly and helpful, especially during check-in and check-out. However, we had to remind them to refill items at times.

Location

6.0

The hotel's location was a bit further from the center than I would have preferred, but it was convenient for visiting the Sage and other attractions. There were some nearby construction sites, which were not the hotel's fault but could be a bit bothersome.

Dining

5.0

The dining experience had its highs and lows. While the breakfast was decent, adding it during check-in proved more economical. However, the quality and value of the food offered were not exceptional.

Facilities

7.0

The hotel offered basic facilities that were sufficient for a comfortable stay.

clean

hot rooms