The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 10 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Hawks Road,
Gateshead,
United Kingdom,
NE8 3AD,
Tyne and Wear
Map view
street view
Hawks Road,
Gateshead,
United Kingdom,
NE8 3AD,
Tyne and Wear
City landmarks
Bridge
Gateshead Millenium Bridge
630 m
Night club
Newcastle Castle
1.4
km
Market
The Quayside
1.0
km
Bridge
The Tyne Bridge
1.1
km
Bridge
High Level Bridge
820 m
Gallery
The Biscuit Factory
1.7
km
Museum
Victoria Tunnel
1.7
km
Museum
Discovery Museum
2.4
km
Bridge
Swing Bridge
1.0
km
Museum
Holy Jesus Hospital
1.2
km
Church
Saint Nicholas Cathedral
1.6
km
Museum
Life Science Centre
2.1
km
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
1.1
km
Museum
The Great North Museum
2.5
km
St Nicholas Square
Newcastle Cathedral
1.6
km
Market
Grainger Market
1.9
km
Cinema
Tyneside Cinema
1.5
km
Grainger Street Newcastle city centre
Grainger Town
1.9
km
Square
The Blue Carpet
1.7
km
Mall
Eldon Square
2.1
km
Monument
Grey's Monument
1.9
km
Museum
St Mary's Heritage Centre
740 m
Grey Street
1.6
km
Gallery
Laing Art Gallery
1.7
km
Gallery
Side Photographic Gallery
790 m
Museum
Seven Stories
1.7
km
Stadium
St James' Park
2.5
km
Church
Cathedral Church of St Mary
2.0
km
Quayside
Blacksmith's Needle Sculpture
1.3
km
Nearby
Gallery
Baltic Centre for Contemporary Art
410 m
Restaurants
The Cycle Hub
1.7
km
25 Quayside
Harvey's Cafe Deli
1.0
km
Three Indian Kings House 31 Quayside
Tesco Cafe
810 m
1 Trinity Square
The Central
800 m
Half Moon Lane Tyne & Wear
Signor Prosecco
1.1
km
25 King Street
The Free Trade Inn
1.6
km
Saint Lawrence Road
Made Deli
560 m
Rialto Melbourne Street
The Redhouse
1.2
km
32 Sandhill Quayside
The Little Fishy
1.1
km
Quayside Wesley Square
Nancy's Bordello
1.3
km
13 Argyle Street
Ali Geez
860 m
6 Wellington Street
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
clean
friendly staff
hot rooms
dining value
6.6/10
Nice
Rooms
6.5
Location
7.0
Service
7.8
Dining
6.0
Guest reviews
6.6/10
based on 6 reviews
8.1
8.1/10 based on 5032 reviews
Harry
United Kingdom,
October
2023
6.0/10
My stay at the hotel was a mix of positives and negatives. The room, although plain and functional, was too hot during the warm weather. The service was friendly at reception and during breakfast, but some issues like the squeaking front door were bothersome. The location was convenient for visiting the Sage Theatre, but the daily parking charge was an added expense. The dining experience was average, and the facilities were satisfactory.
Rooms
6.0
The room was plain and functional but uncomfortably hot during the warm weather.
Service
7.0
The staff at reception and during breakfast were friendly, but the issue with the noisy front door impacted my sleep.
Location
6.0
The location was convenient for visiting the Sage Theatre, but the daily parking charge was a drawback.
Dining
5.0
The dining experience offered average options, with an unreasonable charge for basic meals.
Facilities
The facilities were sufficient for a comfortable stay.
Edmund
United Kingdom,
October
2023
5.0/10
The hotel bar and restaurant seemed ok on arrival, but found the room to be dusty, the bed throw was covered in white stains, the bed was extremely uncomfortable - would have been better sleeping on the floor. However, the closed-off system was perfect for me and my partner.
Rooms
5.0
The room cleanliness and comfort were not up to par, with visible dust and stains. The uncomfortable bed made the stay less enjoyable.
Service
7.0
The staff were really helpful and friendly, but seemed a bit indifferent at 9pm while checking in.
Location
6.0
The location was slightly out of the way for Newcastle city centre, but great for visiting The Sage to see The Cult.
Dining
5.0
The dining experience was poor for the price, with incorrect orders and not good value for money on most items.
Facilities
5.0
The available facilities were decent but could be improved for better guest experience.
Alex
United Kingdom,
July
2023
8.2/10
I had a perfect stay with my partner at this hotel. The room was very well furnished, featuring an excellently comfortable bed, a sofa, a very spacious shower, and lovely complementary soap. It was well appointed for the price, and we even decided to upgrade for a few pounds to enjoy a huge bed. The only downside was that the room was a bit cold, with just a tiny wall heater.
Rooms
8.0
The room was well appointed and very comfortable, but a bit cold with just a tiny wall heater.
Service
9.0
The staff was lovely, helpful, and courteous. They couldn't have been more friendly and attentive, especially Jen at breakfast and Matt on reception.
Location
9.0
The location was really good, very close to all city center attractions and within easy reach of everything. It was easy to walk over the Millennia Bridge to the city center.
Dining
7.0
The dining experience was the usual buffet style. The Korean food was a nice touch, but some felt it was not good value for money.
Facilities
8.0
The facilities were very good overall, offering room service, dry cleaning, housekeeping, laundry, welcome drink, and even pet amenities.
Jimmy
United Kingdom,
July
2023
8.2/10
The hotel provides comfortable and spacious rooms, with friendly and helpful staff. The location is excellent for exploring the area, but the dining offerings could be improved. Overall, a good value for a pleasant stay.
Rooms
8.0
The rooms are big with a walk-in shower en suite and spotlessly clean, making them really comfortable for a good night's rest. However, there was a slight odor issue.
Service
9.0
The staff were very helpful, offering local knowledge and sorting out a lovely breakfast. They were welcoming and attentive to guests' needs.
Location
7.0
The hotel's location is excellent, close to key attractions like Sage Gateshead and the Gateshead Millennium Bridge. However, there were some signs of lack of care in the immediate surroundings.
Dining
9.0
The dining experience was amazing with a wide selection of delicious options. The breakfast, in particular, was worth the money, featuring Eggs Benedict and various choices.
Facilities
8.0
The facilities offered met my needs, providing everything required for a comfortable stay.
Roy
United Kingdom,
May
2023
6.6/10
I had a mixed experience at this hotel. The rooms were flooded when showered, making it very slippery and not suitable for a disabled person. We checked in late, well after the designated time, and we were disturbed by a room phone call at an inconvenient hour. On the bright side, the room was a good place to relax with a glass of wine.
Rooms
6.0
Despite the flooding issue and slipperiness, the room was a good place to unwind with a glass of wine.
Service
7.0
The customer service had some hiccups, like checking on late-night guests and attempting to overcharge, but the staff was excellent and really helpful during check-in and out.
Location
8.0
The location was fantastic for exploring the nearby attractions like Sage and Baltic, making it a good base for a city break. While a bit far out, it was still convenient to walk to the Millennium Bridge.
Dining
7.0
The dining experience had some hits and misses, with a good choice on the menu but missing out on the chef for breakfast. Sam, one of the staff members, was outstandingly polite, helpful, and hardworking.
Facilities
5.0
Tommy
United Kingdom,
April
2023
6.6/10
My stay at the hotel was a mix of good and not-so-good aspects. The room was clean and spacious but got hot without AC, and the location was ideal for exploring the city although a bit off-center. The service was friendly overall, and the dining experience had its ups and downs. Facilities were decent, offering the basics needed for a comfortable stay.
Rooms
7.0
The room was clean and spacious, regularly serviced but got hot without AC. We had to leave the window open, which led to some disturbances from outside.
Service
8.0
The service was friendly and helpful, especially during check-in and check-out. However, we had to remind them to refill items at times.
Location
6.0
The hotel's location was a bit further from the center than I would have preferred, but it was convenient for visiting the Sage and other attractions. There were some nearby construction sites, which were not the hotel's fault but could be a bit bothersome.
Dining
5.0
The dining experience had its highs and lows. While the breakfast was decent, adding it during check-in proved more economical. However, the quality and value of the food offered were not exceptional.
Facilities
7.0
The hotel offered basic facilities that were sufficient for a comfortable stay.